Crowborough Town Council Crowborough Town Council Logo Council Offices,
Pine Grove, TN6 1DH
Crowborough,
East Sussex,
info@crowboroughtowncouncil.gov.uk 01892652907
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Data Protection

THIS PAGE IS CURRENTLY BEING UPDATED. Please call 01892 652907 for any information or questions relating to Data Protection.

 

Would you like to find out more about how to make a Freedom of Information or Subject Access request? The list of Frequently Asked Questions below will guide you through the process.

You may also wish to read the council’s Freedom of Information Policy and Freedom of Information Publication Scheme which you can do here:

READ FREEDOM OF INFORMATION POLICY

READ FREEDOM OF INFORMATION PUBLICATION SCHEME

 

 

 

 

FREQUENTLY ASKED QUESTIONS

 

Is there anything I should do before making a request?

Yes. It is a good idea to see whether the council is already publishing the information you want. There is already a lot of information available on our website. If you think something may be published on our website, but you’re not quite sure where to find it, then please give us a call on 01892 652907 or email info@crowboroughtowncouncil.gov.uk and we will help you locate it. Alternatively, you can read our Publication Scheme which tries to list the information available and where to find it:

Click here to read the council’s Publication Scheme.

We also keep a Freedom of Information Disclosure Log which lists all requests received since 2019. You may want to check here first to see if anyone else has asked for the same information – it could save you some time and effort if they have. You can find the log on the Data Protection page of our website.

Before making a request, you should also check that the information you are seeking is not your own personal data. If it is, then you need to make a Subject Access Request instead. You can find out how to do that by clicking the ‘Subject Access Request’ link on the Data Protection page of our website.

 

Who can ask for information?

Anyone can make a Freedom of Information Request. You do not have to be resident in Crowborough or the UK, or a UK citizen in order to ask us for information.

 

Do I need to give a reason for asking?

No. However, extra information can sometimes help us identify all the relevant information more quickly.  The more information you provide about your request, the easier it is for us to help you. If we are unclear about what you are asking for, we will contact you and ask you to clarify what you are looking for.

 

Can the council refuse to give me the information I have asked for?

Yes. The council does not have to give out information if it is ‘exempt’. The Freedom of Information Act 2000 states that some information does not have to be disclosed. However, the council is required to give you any other information that does not come under any of these exemptions.

For more information on exemptions, you can visit the website of the Information Commissioner’s Office www.ico.org.uk

 

How long will it take to process my request?

You should receive your information within 20 working days of us receiving your request.

 

Will there be a charge?

Perhaps. In most cases, information will be provided free of charge. However, there are certain circumstances when the council may charge a fee to retrieve or provide the information you have requested. In this case, we will give you full details of any charges that may be incurred before we process your request.

You can find details of how much we charge for the provision of hard copies by reading our FOI Publication Scheme on the ‘Policies and Procedures’ page of our website:

https://www.crowboroughtowncouncil.gov.uk/about-us/policies-procedures/

How exactly do I make a request?

All requests need to be made in writing. You do not have to complete a special form, but some people like to because it gives them a format to make the request and helps them to ensure all key information is included. If you would like to make your request via a form, you can download one here:

Click here to download a FOI Request form.

If you don’t want to use a form, you can either post your request to:

Town Clerk, Crowborough Town Council, Council Offices, Pine Grove, Crowborough, East Sussex, YN6 1DH

Or email your request to:

Information.request@crowboroughtowncouncil.gov.uk

Will other people know I have made a request?

We keep a list of previous requests on our website, so that other people can see what has been asked. This is to help save people time and effort from duplicating a request. However, we will not publish any of your personal data when we do this. The only thing published will be the information requested, the answers given and the date we processed the request.

What do I do if I am not satisfied with how my request has been handled?

If you are not satisfied with the way we have handled your request, with any fee that has been charged or any reasons given for refusing to provide information, you have the right to appeal.

We would be very happy to discuss any Freedom of Information request, and to do this, please contact:

Town Clerk, Crowborough Town Council, Council Offices, Crowborough, East Sussex, TN6 1DH or email on Information.request@crowboroughtowncouncil.gov.uk

Alternatively, if you do not wish to discuss this further with the council, you can appeal directly to the Information Commissioner’s Office:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 01625 545745

www.ico.org.uk

THIS PAGE IS CURRENTLY BEING UPDATED. Please call 01892 652907 for any information or questions relating to Data Protection.


2019 FREEDOM OF INFORMATION REQUESTS


Request summary: Commercial Properties

Date received: 11th January 2019

Date responded: 11th January 2019

Information requested:

Under the Freedom of Information Act 2000, please can you send me in excel (or similar) format the following information:

A list of commercial properties within your councils area with the following information:

  • VOA Reference Number
  • VOA Property Description
  • Business Name / Occupier Details
  • Current Rateable Value
  • Occupation Date
  • Full Address and Postcode
  • Details of any Reliefs that each property is receiving
  • Relief Amount
  • Date Relief Applied

I would like to receive both Limited and Sole Trader information and as stated before would request this information in Microsoft Excel or similar format.

CTC response:

For this information you need to contact Wealden District Council.


Request summary: Poster Boards

Date received: 20th January 2019

Date responded: 11th February 2019

Information requested:

Looking at the comments on Facebook about the notice boards can you tell me, under the freedom of information act how much the boards cost to buy, erect and maintain annually and how much revenue has been generated and received since their inception?

CTC response:

HOW MUCH THE BOARDS COST TO BUY

The boards cost £18,200 when purchased.

HOW MUCH THE BOARDS COST TO ERECT

No separate cost was listed for erection.

HOW MUCH THE BOARDS COST TO MAINTAIN ANNUALLY

The Council’s finances were digitalised at the start of the financial year 2012-13. Therefore, the information gathered is post-2012.

Maintenance costs are as follows:

POSTER BOARDS EXPENDITURE
2012/13 £458.92
2013/14 £16.55
2014/15 £590.58
2015/16 £0
2016/17 £4.16
2017/18 £550.90
2018/19 YTD £56.06

 

HOW MUCH REVENUE HAS BEEN GENERATED/RECEIVED SINCE THEIR INCEPTION

The Council’s finances were digitalised at the start of the financial year 2012-13. Therefore, the information gathered is post-2012.

Income generated is as follows:

POSTER BOARDS INCOME
2012/13 £635
2013/14 £830
2014/15 £934.00
2015/16 £625
2016/17 £943.87
2017/18 £955.20
2018/19 YTD £705.60

 


2020 FREEDOM OF INFORMATION REQUESTS


Request summary: Climate and Renewable Energy

Date received: 26th January 2020

Date responded: 10th February 2020

Information requested:

  1. Please provide a copy of the council’s policy in respect of the climate emergency.
  1. Please list the energy accounts held in the name of the council together with a description of the energy source for each. For example: 100% renewable source or standard/mixed energy source.

CTC response:

  1. At the time of writing this response the Council does not have a Climate Policy. The Environment Committee met on 4th February 2020; one of the items on the agenda was ‘To note the report on a climate emergency and agree any action’. As a result of this discussion the following was resolved:

ENV/04.02.20 – 11174  8984 RESOLVED to recommend to Full Council that a working group is set up to prepare a Climate Change Policy.

The next meeting of the full council is 10th March 2020 and this recommendation will be on the agenda.

Appendix A is a full copy of the minutes of the Environment Committee meeting of 4th February 2020.

2.  Appendix B contains the requested information.

THE APPENDICES NOTED ABOVE ARE AVAILABLE TO VIEW HERE

THIS PAGE IS CURRENTLY BEING UPDATED. Please call 01892 652907 for any information or questions relating to Data Protection.

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